Web apps and SaaS products, taken from empty repo to paying customers.
Most of what makes a SaaS product work is not the feature you are excited about. It is tenancy and roles, the billing edge cases, the onboarding that decides whether a signup becomes a customer, the admin tooling your support team lives in, and the analytics that tell you which of those is broken. Teams that skip them ship a demo and then spend a year building the product around it.
We have done this ten times for ourselves — error tracking, live chat, web scraping, team chat, a site builder, a container platform — and they are all still running. That is the difference between having built products and having built features: we have had to operate the consequences.
What the engagement actually contains.
Whole products, not tickets: multi-tenant architecture, auth, billing, onboarding, admin tooling and the support surface around it.
- 01
Multi-tenancy, roles and audit trails
Tenant isolation decided at the data layer rather than patched in the query layer, with roles and an audit trail from the first release instead of the first enterprise deal.
- 02
Stripe billing that handles the ugly paths
Trials, plan changes, proration, dunning, metering and failed payments — the states that produce support tickets, built before launch rather than during it.
- 03
Onboarding and activation
The first ten minutes, designed and instrumented: what a new account sees, what it has to do to reach value, and where it currently stops doing it.
- 04
Admin and support tooling
Impersonation, refunds, plan overrides and a log of who did what. Support running on database access is a breach waiting to be written up.
- 05
Real-time where it earns it
Chat, presence, live updates and notifications — we run all of those in our own products, including a team chat and an embeddable live chat.
- 06
Analytics that answer a question
Activation funnels, retention and churn signals wired to the decisions they are meant to inform, rather than a dashboard nobody opens twice.
Where we have already done this.
Our own catalogue, not a case study written for this page. Every name below is public software you can open right now.
Jentry
Hosted error tracking and performance monitoring: high-ingest pipelines, releases, crons and session replay — ours, in production.
Talkaroo & HelpBird
Team chat with channels, threads and search; live chat with a shared inbox and AI-assisted answers. Websockets, presence and search at real volume.
DeployCloud
The container platform this site is deployed on — multi-tenant, billed, monitored and operated by the same team that built it.
What people ask before starting one of these.
Can you take an idea straight to a first release?
Yes, and the first two weeks are the ones that matter: the riskiest slice built against real constraints before the rest is designed around an assumption. A well-scoped prototype can be days; a first sellable release is usually a couple of months.
Do you work with our in-house team?
Often. We take a workstream — the platform, the billing, the integration layer — inside your repository and your review process, or we build the first version and hand it to the team you hire next. Both are normal; the handover is written into the scope either way.
What stack will it be?
TypeScript with React and Remix or Next.js on the front, Node or Python behind it, PostgreSQL and Redis for data, S3-compatible storage, Stripe for billing. We choose boring, well-understood pieces on purpose — the interesting part of your product should be your product.
More general questions — cost, ownership, what happens after launch — are answered on the home page FAQ.
Have a saas product engineering project?
Send the spec and an engineer answers within 48 hours — how we would build it, the rules that apply, and a price. The first working build follows days later, not quarters.
- A costed answer within 48 hours
- A working build you can click in days, not quarters
- Fixed price or T&M, quoted before we start
- Server, domain, SSL and monitoring handled — or shipped into your cloud
- You own the repo, the Partner account and the infrastructure
Prefer the company site? devcloudsoftware.com